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Taylor Swift wraps up her record-breaking Eras Tour

December 8th, 2024

After nearly two years and 152 shows across five continents, Taylor Swift’s Eras Tour took its final bow in Vancouver last night. It will be remembered as a cultural phenomenon on par with Beatlemania or Woodstock.

Billions in Cocktails and Friendship Bracelets: How Taylor Swift Juiced the Economy

December 8th, 2024

To understand the economic impact of the Eras Tour, we tracked the spending of one friend group who splurged on a New Orleans road trip.

The end of an era: How Taylor Swift boosted the US economy

December 8th, 2024

The concert tour that made Taylor Swift a billionaire wraps up this weekend, but it has already left a lasting impact on the global economy.

The Economy (Taylor's version)

October 13th, 2024

How much did Taylor Swift actually make from the Eras tour?

QKS Group Names QuestionPro as SPARK Matrix Leader in Both Voice of Customer & Customer Journey Mapping Platforms

September 20th, 2024

QuestionPro is the only company to lead both categories, a testament to its belief that journey mapping and VoC should be a single holistic process.

Pop Culture Is Driving Retail Sales In More Ways Than One

November 27th, 2023

“If Taylor Swift were an economy, she’d be bigger than 50 countries,” said Dan Fleetwood, President of QuestionPro Research and Insights.

Taylor Swift Is Officially A Billionaire: Report

October 27th, 2023

A study conducted by QuestionPro determined “Swifties” spent a total of $5 billion as a result of the tour.

Taylor Swift is a billionaire: How Eras tour, concert film helped make her first billion

October 27th, 2023

Taylor Swift has done something rare in this day and age: become a billionaire almost exclusively from music.

Taylor Swift wins billionaire status after ‘Eras Tour’ and blockbuster concert movie

October 27th, 2023

Dan Fleetwood, the president of QuestionPro Research and Insights, told The Post earlier this year that the economic impact of Swift is larger than dozens of countries, as the Eras Tour is estimated to generate $5 billion alone.

Three Keys To Succeed When Launching A New Project

October 18th, 2023

Launching a new project or initiative is challenging and requires a careful balance of various components. CEO of QuestionPro Vivek Bhaskaran shares the three critical aspects that contribute to success.

Swiftonomics Is Big. Pensionomics Is Far Bigger.

October 12th, 2023

More broadly, market research firm QuestionPro this summer projected that the tour could generate close to $5 billion in consumer spending in the U.S. alone.

How much did Swifties spend on Taylor Swift's 'Eras Tour'?

October 12th, 2023

According to a study from QuestionPro, concertgoers flocking to Taylor Swift's Eras Tour spent an average of $1,300 per show and 91 percent of respondents said they would go again.

Songwriter, icon, mogul? Taylor Swift's 'Eras' Tour movie latest economic boon for star

October 12th, 2023

Since starting on March 17, Swift's concert has helped boost the economy, bringing tourism revenue to cities around the country. Overall, it has generated $4.6 billion in projected consumer spending according to research company QuestionPro.

Taylor Swift and Beyoncé unite at Eras Tour movie premiere: 'She's been a guiding light'

October 12th, 2023

What could possibly hold more power than 99.9 percent of the global economy? Beyoncé and Taylor Swift joining forces at the Eras Tour documentary premiere, of course.

QuestionPro Announces Fall XDay North America Lineup

October 9th, 2023

QuestionPro, a global leader in online survey and research services today announced the agenda and speaker lineup for its annual customer event, XDay 2023 North America.

20 Strategic Steps To Achieving HR Quarterly Goals With Precision

October 4th, 2023

Forbes Human Resources Council member Sanja Licina Ph.D., shares the key steps that successful HR departments have taken and provides a blueprint for others to follow.

Mastering One-Way Video Interviews With Proven Strategies For Job Candidates

October 4th, 2023

Forbes Human Resources Council member Sanja Licina Ph.D, shares expert insights and practical tips to help job candidates navigate and excel at one-way video interviews.

Why are Americans spending so much on Amazon, DoorDash delivery long after COVID's peak?

September 28th, 2023

Prices are up. The pandemic has eased. And yet, Americans seem to be spending more than ever for the convenience of having groceries, meals and household wares delivered to their doors.

Taylor Swift attends Chiefs game, boosting sales of Kelce jerseys 400%

September 26th, 2023

Kansas City Chiefs Travis Kelce's No. 87 jersey saw a roughly 400% spike in sales after Swift appeared at a Chiefs game Sunday against the Chicago Bears to support the 33-year-old NFL star.

Taylor Swift's Eras Tour concert film opening same day as latest "Exorcist" movie

August 31st, 2023

Market research firm QuestionPro estimated last month that her tour could help add $5 billion to the worldwide economy.

Taylor Swift's Eras Tour film opening same day as latest "Exorcist"

August 31st, 2023

The incredibly popular Eras Tour has been credited for boosting the economy. Market research firm QuestionPro estimated last month that her tour could help add $5 billion to the worldwide economy.

"Barbenheimer" makes waves for July's movie spending, but box office recovery still lags

August 31st, 2023

Taylor Swift’s Eras Tour is projected to generate $5 billion in economic growth for the U.S. economy according to market research firm QuestionPro.

Cultivating Effective Leadership Through Personal Development

August 25th, 2023

Forbes Human Resources Council member Sanja Licina Ph.D, shares ways to practice self-reflection and personal growth to foster effective leadership and long-term success.

The Staggering Economic Impact of Taylor Swift’s Eras Tour

August 24th, 2023

“If Taylor Swift were an economy, she’d be bigger than 50 countries,” said Dan Fleetwood, President of QuestionPro Research and Insights

QuestionPro Launches QxBot – a Generative AI Feature that Reduces the Time and Complexity of Survey Building

August 22nd, 2023

QuestionPro, a leading online research, insights and experience company has integrated generative artificial intelligence (AI) into its research platform.

QuestionPro Launches QxBot – a Generative AI Feature that Reduces the Time and Complexity of Survey Building for Researchers

August 22nd, 2023

QuestionPro, a leading online research, insights and experience company has integrated generative artificial intelligence (AI) into its research platform. The new feature, called QxBot, leverages and enables users to build quick, creative surveys on any research topic in seconds using a conversational interface.

QuestionPro Adds AI-Based Fast Survey Builder

August 22nd, 2023

Austin, Texas-based research and CX software and solutions firm QuestionPro has added a new feature, QxBot, to its platform, making use of generative AI to offer users the power to build 'quick, creative surveys... in seconds' via a conversational interface.

Why are Treasury yields so high and what does it mean for you?

August 18th, 2023

The tour could gross $2.2 billion in North American ticket sales alone, according to August survey data from research firm QuestionPro provided to CNN exclusively.

"Swiftonomics," "Beyoncé Bump," And Billion-Dollar "Barbie": Here Are 17 Ways Women Singlehandedly Saved The US Economy This Summer

August 16th, 2023

A survey from research company QuestionPro found that fans spent more than $1,300 on average in order to attend the Eras Tour, which included expenses such as tickets, outfits, and travel.

QuestionPro Announces New Version of its 360 Development Feedback Platform

August 15th, 2023

QuestionPro, a global leader in online survey and research services has launched a new version of its 360 development platform to help companies more effectively run their 360s and develop their leaders.

Taylor Swift May Shake Cities, but Nobody Can Shake Beyonce’s Crown

August 11th, 2023

As the Renaissance World Tour traverses across the US, a new study by online research, insights and experience company QuestionPro finds concertgoers are spending about $1,800 per concertgoer, with 80 percent saying it was worth the experience and 91 percent saying they’d go again.

The Swift impact: Eras Tour stop is boosting Los Angeles' GDP by estimated $320 million

August 9th, 2023

One estimate from research firm QuestionPro suggests the tour could generate an economic impact of up to $5 billion, which would be more than the GDP of dozens of counties, World Bank data shows.

AI and the Future of Marketing Research

August 2nd, 2023

QuestionPro has generative AI in its core manifesto, focusing on transforming insights. With machine learning, data intelligence and a native AI focus within the research product suite, QuestionPro’s AI research engine, QxBot, unlocks avenues for do-it-together and do-it-yourself research.

SuiteCX by QuestionPro positioned as the Leader in the SPARK Matrix for Customer Journey Mapping, Q2, 2023 by Quadrant Knowledge Solutions

July 25th, 2023

Quadrant Knowledge Solutions announced today that it has named SuiteCX by QuestionPro as the technology leader in the Q2 2023 SPARK Matrix™ analysis of the global Customer Journey Mapping market.

Spending on experiences is hotter than the July sun

July 21st, 2023

“Swifties” are spending an average of $1,328 to attend each concert, according to a QuestionPro survey. This includes event tickets, outfits, merchandise, refreshments and travel.

The Federal Reserve says Taylor Swift's Eras Tour boosted the economy. One market research firm estimates she could add $5 billion

July 18th, 2023

In a survey of 596 people, QuestionPro found that Swift concertgoers spent an average of $1,300 per show on expenses like tickets, outfits, travel and food — which was an average of $720 higher than their intended budget.

Taylor Swift's Eras Tour is boosting the U.S. economy

July 18th, 2023

Market research firm QuestionPro estimated last month that her tour could help add $5 billion to the worldwide economy.

Taylor Swift is so important to the economy that she’s in the latest Fed report

July 14th, 2023

Taylor Swift has such a notable impact on local economies that she’s mentioned as a specific factor in a Wednesday report by the Fed.

Five Hacks For Successful Acquisitions

June 30th, 2023

Founder and CEO of QuestionPro Vivek Bhaskaran shares his knowledge on how to manage a successful company acquisition

Welcome to the ‘Taylor Swift Economy’: Swifties spur boom in global concert tourism

June 29th, 2023

Dan Fleetwood, the president of QuestionPro Research and Insights, said that the economic impact of Swift is larger than dozens of countries, as the Eras Tour is estimated to generate $5 billion alone.

Analysts coin the ‘TSwift Lift’ for the revenue bump businesses get when Taylor Swift’s Eras Tour comes to town

June 23rd, 2023

Research company QuestionPro estimates that the superstar could add a staggering $4.6 billion in consumer spending to the U.S. economy as she supercharges business at each of the 47 stops on her tour.

QuestionPro Acquires PathosAI, Ushers in New Era of Understanding, Predicting & Influencing Customer Emotion

June 21st, 2023

QuestionPro, a global leader in survey and research, data and insights services, today announced it has acquired PathosAI - a platform that uses AI to help companies drive brand value and reputation.

QuestionPro Continues Acquisition Spree with AI Buy

June 21st, 2023

Austin, Texas-based MR software and services firm QuestionPro has acquired PathosAI, which analyses consumer emotions and motivations.

Is Taylor Swift saving the economy?

June 17th, 2023

The online research group QuestionPro crunched the numbers and found the Eras Tour will generate billions of dollars in economic activity in the United States.

Taylor Swift is reviving the US economy

June 15th, 2023

A QuestionPro survey revealed the superstar’s tour will generate $4.6 billion dollars, with the average ticketholder spending $1,300 USD on tickets, travel, clothing and other expenses.

Money, Money, Money: the singers lifting economies with their vocals

June 15th, 2023

Taylor Swift’s The Eras tour could generate $5bn (£3.9bn) for the US economy, thanks to each concertgoer spending an average of $1,300, according to research by the online surveys company QuestionPro.

Taylor Swift's Era tour to boost the economy

June 13th, 2023

The research company "Question Pro" found that Taylor's Era Tour is on track to generate $4.6 billion.

Everything to Know About Taylor Swift's Eras Stadium Tour

June 13th, 2023

Eras could generate $5 billion for local economies throughout the US, with an economic impact that's reportedly greater than 50 countries. Bloomberg says a study from QuestionPro found that concertgoers spend about $1,300 per show.

Taylor Swift's Eras Tour Could Possibly Generate $4.6 Billion for the U.S. Economy: Report

June 12th, 2023

A recent story from the outlet cites a survey from research company QuestionPro stating that fans have shelled out over $1,300 on average for tickets, travel and elaborate outfits for Swift's concerts this year.

Taylor Swift's Eras Tour Could Possibly Generate $4.6 Billion for the U.S. Economy: Report

June 12th, 2023

Taylor Swift’s The Eras Tour Could Generate $4.6 Billion For Local Economies

June 9th, 2023

A data report from research company QuestionPro suggests that The Eras Tour has the potential to generate a staggering $4.6 billion in consumer spending in the United States alone

Taylor Swift Helps Chicago Book Most Hotel Rooms on Record

June 7th, 2023

QuestionPro estimates that if concert-goers continue spending at this rate, the Eras Tour could generate $4.6 billion in consumer spending in the US alone.

Taylor Swift isn’t just an entertainment giant. Her sold-out tour is supercharging local economies too

June 7th, 2023

Fans have spent more than $1,300 on average in categories including tickets, travel and clothing in order to attend the tour, according to a new survey from research company QuestionPro.

ChatGPT And CX: Separating Hype From Reality

May 1st, 2023

QuestionPro is releasing tools that use AI to build surveys based on simple prompts.

Go Ahead, Have That Holiday Party

January 2nd, 2023

Vivek Bhaskaran, founder and CEO of QuestionPro, talks about holiday parties after COVID.

15 Tips For Tackling Toxic Manager Or Subordinate Work Relationships

December 27th, 2022

Workforce President Sanja Licina Ph.D., advises on how to navigate not comfortable environments for HR leaders.

Satisfaction Is Dead: Long Live Delight

December 5th, 2022

Vivek Bhaskaran, founder & CEO of QuestionPro talks about the importance of Delight over Satisfaction.

Researchers Must Take Steps To Understand The Metaverse

November 25th, 2022

Aseem Badshah, managing director at QuestionPro UK, talks about the metaverse and research.

Conjoint Analysis 101: What, Types, Working

November 18th, 2022

QuestionPro is a conjoint analysis tool that contributes to businesses with market research and product optimization.

6 CFC players named to NISA Best XI teams

November 16th, 2022

The National Independent Soccer Association announced its 2022 Best XI as voted on by league head coaches, in collaboration with league partner QuestionPro.

QuestionPro's Tim Cornelius Wins Marketing Research and Insights Excellence Award Powered by Quirk's

November 10th, 2022

Timothy Cornelius, Director of Operations at QuestionPro, has been named the 2022 Fearless Leader by the Marketing Research and Insight Excellence Awards, powered by Quirks

Q&A With Ken Peterson: Urban Legends of Customer Experience

November 10th, 2022

CMSWire Managing Editor Dom Nicastro catches up with QuestionPro's CX President Ken Peterson on his four urban legends of customer experience.

QuestionPro Agrees SuiteCX Acquisition

October 18th, 2022

Online survey and research services firm QuestionPro has acquired customer experience (CX) and journey mapping platform company SuiteCX for an undisclosed fee

QuestionPro Acquires Customer Experience Platform SuiteCX

October 18th, 2022

US-based online survey and research services provider QuestionPro has acquired customer experience and journey mapping platform provider SuiteCX, the the company said.

QuestionPro Acquires SuiteCX, Creates First "Full Stack" CX Platform

October 17th, 2022

QuestionPro, a global provider of online survey and research services has acquired SuiteCX, the leading customer experience and journey mapping platform provider.

QuestionPro Acquries SuiteCX

October 17th, 2022

QuestionPro, an online survey and research services company, has acquired SuiteCX, a customer experience and journey mapping services provider.

QuestionPro Acquires SuiteCX, Creates First “Full Stack” CX Platform

October 17th, 2022

QuestionPro, a global provider of online survey and research services has acquired SuiteCX, the leading customer experience and journey mapping platform provider.

The Platformification of QualiQuant Continues

August 25th, 2022

QuestionPro has long been an innovation leader when it comes to integrating new methods and expanding capabilities to meet the changing needs of the industry...

QuestionPro Acquires Digsite

August 25th, 2022

Integrated with QuestionPro’s research platform, Digsite creates new and powerful capabilities for agile qualitative research...

QuestionPro Acquires Digsite

August 25th, 2022

The addition of Digsite expands QuestionPro’s Customer Experience (CX), Research & Insights and Employee Experience (EX) platforms and creates new and powerful capabilities for agile two-way conversations with customers..."

Why A Continuous Listening Strategy Is Critical For HR Professionals To Battle The Great Resignation

July 28th, 2022

QuestionPro's Workforce President, Sanja Licina is helping employers build empathy at scale in their organizations.

San Francisco mayor ‘worried’ residents either leaving, working from home

July 18th, 2022

San Francisco Mayor London Breed says that her city will have to adjust to a new reality in which tech workers who have either left town altogether or are working remotely will not return to the office anytime soon.

16 Obstacles To A Successful Software Project (And How To Avoid Them)

June 21st, 2022

QuestionPro's CEO, Vivek Bhaskaran, contributed with Forbes on this article about common obstacles on a software project and what has helped him and other thought leaders overcome them.

QuestionPro Partners with Acquis Cortico-X

June 21st, 2022

QuestionPro and Acquis Cortico-X announced a collaboration to offer products and strategic services aimed at helping companies measure, discern insights, and take action from their data.

Giving Leaders The Superpower Of Compassion

June 15th, 2022

Workforce President at QuestionPro, Sanja Licina Ph.D., talks about helping employers build Empathy at Scale in their organizations.

If Bad Customer Experience Were a Hit Country Song...

June 7th 2022

QuestionPro's Customer Experience President, Ken Peterson, commented to CMS Wire his thoughts on brands customer experience.

QuestionPro’s enterprise-grade survey platform

May/June 2022

Market research platform to uncover complex insights that can propel your business to the forefront of your industry.

Your online surveys could be violating GDPR

May 20th, 2022

QuestionPro's CEO, Vivek Bhaskaran, talks about the expansion of GDPR and why it is crucial to be prepared and understand the depth of data privacy protection.

QuestionPro showcased Foucs Groups on MSNBC Morning Joe

May 19th, 2022

MSNBC's Elise Jordan shares observations from Democratic and Republican voters in Georgia ahead of the state's primaries next week.

View the whole segement...

GreenBook 2022 Future List Spotlight: Timothy J. Cornelius

May 5th, 2022

“The GreenBook Future List Spotlight focuses on one honoree each interview, allowing you to become better acquainted with the future of insights. In this installment, we sit down with Timothy J. Cornelius, Audience Director at QuestionPro."

Tech CEOs Must Stand On Principle

April 19th, 2022

QuestionPro's CEO, Vivek Bhaskaran, talks about the importance that your actions stay aligned with your values.

Atomic Research: What It Is And Why You Should Be Doing It

April 12th, 2022

“Learn about "atomic research" and how it can benefit your market research organization in terms of streamlining data management, relaying relevant data to researchers and stakeholders, identifying knowledge gaps, and more."

Customer Communities Fuel the CX Experience with Insights and Feedback

March 31st, 2022

“Insight Communities Offer Timely, Actionable Data at Scale."

In Texas, Big Tech's Liberal Leanings Take a Back Seat

March 10th, 2022

“Texas has been enacting some of the most far-right social policies in the country. But the tech industry continues to move in."

New EX Products: Momentive, QuestionPro, Experience.com, Motivosity, and DaysToHappy

March 9th, 2022

“Products and solutions that support the growing employee experience segment have been introduced at a fast clip during the start of 2022..."

Market Research Predictions for 2022

January 6th, 2022

“Insights repositories will become mainstream – while knowledge management solutions have been in play for a while..."

How to Understand Customer Churn When There Is No Return

January 3rd, 2021

By understanding the churn risk, a brand can still help push better social reviews and keep their business profitable — all while having a near 100% churn.

Conversational Marketing: Boosting Revenue and Improving Customer Experience

December 27th, 2021

Customer satisfaction is also a key benefit associated with conversational marketing and often the driving force for successful e-commerce sales.

14 Personal Branding Trends You'll See In 2022, According To Business Leaders

December 21st, 2021

QuestionPro has acquired customer brand engagement analyst Bryght AI, and says it will incorporate the technology across all its survey and research platforms...

Shoppers Are Worried About Late Delivery Of Gifts, Study Shows

November 19th, 2021

According to a study performed by QuestionPro, consumers fear that their holiday gifts will not be delivered on time.

As The Chaos Of The Great Resignation Continues, How Can Employers Find Clarity — And A Path Forward?

December 4th, 2021

A new study released today by RADICL and QuestionPro reveals how these seismic changes have impacted employee perceptions of jobs and lives across the U.S., and why it’s critical employers take these realities seriously.

4 New Ways to Use Customer Satisfaction Results

November 18th, 2021

Above all else — never stop asking questions. Never stop engaging with customers. And most of all, never rest on your laurels.

QuestionPro Acquires Conversational Intelligence Firm Bryght AI

November 5th, 2021

QuestionPro, a global leader in online survey and research services has acquired Bryght AI, a conversational intelligence platform that helps companies drive customer retention...

QuestionPro Acquires Bryght AI

November 2nd, 2021

QuestionPro, a global leader in online survey and research services has acquired Bryght AI, a “conversational intelligence” platform...

QuestionPro Buys Unstructured Data Analyst Bryght.AI

November 1st, 2021

QuestionPro has acquired customer brand engagement analyst Bryght AI, and says it will incorporate the technology across all its survey and research platforms...

QuestionPro named as a 2021 Technology Leader in the SPARK Matrix analysis

October 13th, 2021

Quadrant Knowledge Solutions announced today that it has named QuestionPro as a 2021 technology leader in the SPARK Matrix analysis of the global Voice of the Customer (VoC) platform market.

Customer Experience, in the Palm of Your Customers' Hands

October 8th, 2021

Our Customer Experience President, Ken Peterson, wrote an insightful entry about the importance of building a strategy for the digital costumer experience.

The Top Community Platform Vendors According to the FeaturedCustomers Fall 2021 Customer Success Report Rankings

October 5th, 2021

QuestionPro was awarded with the "Top Performer" honor according to the Fall 2021 Community Platforms Customer Success Report.

QuestionPro named as a 2021 Technology Leader in Quadrant Knowledge Solutions’ SPARK Matrix for Voice of the Customer (VoC) Platform, 2021

October 1st, 2021

Quadrant Knowledge Solutions announced today that it has named QuestionPro as a 2021 technology leader in the SPARK Matrix analysis of the global Voice of the Customer (VoC) platform market.

Revenge Spending? More Like “Cautious Consumerism”

September 27th, 2021

Dan Fleetwood explains more about 'cautious consumerism' and how this is becoming a new consumer trend after COVID...

CXBuzz Interview With Ken Peterson, President of CX at QuestionPro

September 26th, 2021

Ken Peterson, our President in Customer Experience, had an insightful interview with CXBuzz; talking about AI, CX metrics, loyalty, NPS...

Does Your Customer Experience Strategy Yield a Diamond or a Lump of Coal?

September 8th, 2021

Ken Peterson, President of Customer Experience, talks about the pressure in diamonds and coal, giving a great example of how pressure in achieving goals sometimes might not be the best CX strategy.

Rome Wasn't Built in a Day, But Your Customer Experience Strategy Can Be

August 10th, 2021

Our Customer Experience President, Ken Peterson, wrote an interesting entry on how building a CX strategy takes work and time.

10 voice of the customer tools to consider

August 2nd, 2021

QuestionPro is named one of the 10 voice of the customer tools to consider for creating an action plan to improve the customer experience.

Countering the First Female Recession: Lessons for HR

March 8th, 2021

Dive into this conversation with Sanja Licina, PhD, HR expert, and President of QuestionPro Workforce, on countering the first female recession and here is what she had to say...

QuestionPro Hires Workforce Experience President

March 4th, 2021

Commenting on the appointment, CEO Vivek Bhaskaran said: 'Sanja is a dynamic and passionate leader whose academic and real-world experience are a perfect fit for her role in leading our Workforce Experience division.'

Why This Company Adopted a Permanent Work-From-Anywhere Policy During the Pandemic

February 4th, 2021

Built In Austin spoke with Bhaskaran to learn more about how QuestionPro adapted during the pandemic, including its new work-from-anywhere policy...

How These Austin Companies Aim to Exceed Customer Expectations

January 14th, 2021

What awaits the company’s new enterprise clients? One-on-one sessions with CEO and Founder Vivek Bhaskaran. Senior Vice President of Customer Success and Operations John Johnson said ...

QuestionPro Acquires Enprecis Group from Bregal Sagemount

December 19th, 2020

Founded in 2008, Enprecis helps auto companies drive higher satisfaction, better experience, and loyalty with solutions like Foresight™ Customer Experience (CX) Management platform and CQi™ Vehicle Experience (VX) platform to measure continuous vehicle quality. QuestionPro is a global provider of online survey and research services, including specific platforms for Customer Experience, Research & Insights, and Employee/Workforce experience

QuestionPro Launches “Switchable Consumer” Model to Help Brands Cost-effectively Reduce Churn and Acquire New Customers

December 17th, 2020

QuestionPro launched a proprietary “switchable consumer” research model that helps brands cost-effectively reduce churn and acquire new customers. It uses surveys to identify the prospects who can be persuaded to switch from a competitor and the existing customers that are at risk to switch to a rival.

QuestionPro Buys Enprecis Group From Bregal Sagemount

December 17th, 2020

Austin, Texas-based QuestionPro has acquired Enprecis Group Inc., a customer-experience management company focused on the automotive industry, from Bregal Sagemount...

QuestionPro Buys Auto Sector CEM Specialist Enprecis

December 17th, 2020

QuestionPro has acquired Enprecis Group, which designs, develops and distributes daily tracking and CEM software for the automotive enterprises. With the acquisition of Enprecis from private equity group Bregal Sagemount, QuestionPro has launched AutoX, a pioneering 360-degree solution for customer experience management.

QuestionPro acquired Enprecis Group

December 17th, 2020

QuestionPro acquired Enprecis Group, a Dallas, Texas-based customer service platform for the automotive industry, from Bregal Sagemount.

QuestionPro Acquires Enprecis Group from Bregal Sagemount; Launches New “AutoX” Platform to Drive Insights for Auto Brands

December 17th, 2020

"With the acquisition, QuestionPro is announcing a new service – AutoX – which is the first and only 360-degree solution for OEMs – where data from Employees, Customers, Research and Vehicle Quality are combined and analyzed in a single data platform."

Bregal Sagemount sells Enprecis Group to QuestionPro

December 17th, 2020

Here’s What 4 Austin Leaders Have Learned Since Transitioning to a Remote Work Environment

December 15th, 2020

As a result of the ongoing coronavirus pandemic, the number of U.S. workers working from home full time is almost 70 percent. The number of U.S. workers permanently working from home is expected to rise even more as the leaders continue to realize the benefits of a remote workforce. Check out how pandemic changed the views of Vivek Bhaskaran, CEO and founder, QuestionPro regarding remote work and business continuity.

Elon Musk is leaving Silicon Valley for Texas. These millionaires and companies are joining him

December 14th, 2020

"As of November, 39 companies -- in tech and other industries had relocated to Austin so far this year, according to data from the Austin Chamber of Commerce."

QuestionPro helps brands reach more customers.

December 14th, 2020

With its new research model, the online survey and research company is helping brands track which of their customers are liable to take interests in their products or those of their competitors.

Silicon Valley ‘Texit’ Is Real: Here’s Who’s Going and Where

December 14th, 2020

Moving from Silicon Valley to Austin, TX at the beginning of 2020 put QuestionPro ahead of the curve.

QuestionPro Launches “Switchable Consumer” Model To Help Brands Cost-Effectively Reduce Churn And Acquire New Customers

December 9th, 2020

QuestionPro, a global leader in online survey and research services announced the availability of a proprietary “switchable consumer” research model that helps brands cost-effectively reduce churn and acquire new customers.

The company that literally started Silicon Valley is moving to Texas

December 2nd, 2020

It's the largest — but just the latest — tech company to make the trip south: SignEasy, QuestionPro and DZS (formerly known as Dasan Zhone Solutions) also moved from California to Texas.

Why Virtual Focus Groups Could Become the Norm Post-COVID-19

December 2nd, 2020

In the wake of COVID-19's restrictions on travel and in-person gatherings, traditional focus groups all but disappeared. Into the void came the adoption of virtual technologies. Find out why “virtual” focus groups are not only a near-term fix but might become a permanent fixture in the toolbox for market researchers.

How I Started A $1.6M/Month Online Surveys And Research Tools Software

November 14th, 2020

Announcing today major new features and tools as well as a product roadmap across Surveys, Research and CX.

Drive Satisfaction, Engagement and Leads with Customer Engagement

October 29th, 2020

We all know that building and maintaining a customer base is the key to a successful business. While acquiring new customers is more difficult than maintaining existing ones, it is still crucial to keep existing customers while enticing new ones. Engaging with your customers via online surveys helps you do both.

How to Navigate Being the Only Woman on Your Team: Advice From Local Women in Tech

October 26th, 2020

Many women in tech face the very real possibility of being the only woman on their team. It can sometimes mean having to fight harder to have your voice heard and ideas honored. Find out what advice Crystal Wiese, Director of Marketing, QuestionPro, has for other women in tech to have a successful and fulfilling career.

QuestionPro Sets Up Reseller and Distributor Program

September 17th, 2020

The QuestionPro Partner Channel, a reseller and distributor program is designed to make it easier for partners to integrate QuestionPro’s solutions directly into theirs, helping their clients unlock insights.

What You Should Know About Voice of the Customer Survey Questions

September 2nd, 2020

Companies that don’t measure the impact of Voice of the Customer (VoC) programs will not see improvements in satisfaction and may even see declines. QuestionPro offers different types of VoC programs and helps organizations offer better value and experience to their customers.

Austin’s QuestionPro acquires Dallas company

February 28th, 2020

Austin-based survey and market research company QuestionPro has acquired Dallas-based Care Experience, a customer experience platform focused on health care.

Survey company QuestionPro moves HQ from California to Austin

January 21st, 2020

Survey and market research company QuestionPor has moved its headquarters from California to Austin. As part of the move, the company relocated 18 of its employees in Austin, with plans to grow up to about 60 local employees by the end of the year.

S.F. company heads to Texas, saying Bay Area economy is ‘not sustainable’

January 29th, 2020

Founder Vivek Bhaskaran said he moved the company's headquarters to San Francisco in 2011 with big ambitions, "but economically, we could not make it work.

QuestionPro Moves its Headquarters from San Francisco to Austin

January 28th, 2020

“Austin is the perfect tech-friendly city for QuestionPro to place our roots and to drive our business to the next level,” Bhaskaran said. “It offers a mix of vibrant startups, incubators, and classic technology corporations that we’re excited to be a part of.”

Interview with Vivek Bhaskaran, Founder and CEO of QuestionPro

January 30th, 2020

"To my fellow founders out there, build the company you want to build not the company that others put pressure on you to build," says Founder, Vivek Bhaskaran.

QuestionPro: How the Survey Software Leader is Humanizing Online Support with New Approaches to Customer Engagement

Most of us have experienced the impersonal face of online support tickets and feedback forms, filling them out only to feel marooned in an endless queue of requests. QuestionPro is changing the game when it comes to how businesses are interacting with their customers.

Silicon Valley Must Address Sexism in the Workplace

Accusations of sexism in the technology sector are nothing new and sadly unsurprising, considering the male-to-female ratio in the industry. However, a viral blog post from former Uber employee Susan J. Fowler recently forced tech companies to examine their corporate cultures to ensure their female employees not only are treated fairly, but also feel safe coming to work.

QuestionPro: How to Make Dating Site Registrations Less of a Cookie-Cutter Experience

In the dating industry, competition is fierce. Dating websites have to work to make themselves stand out to singles so their niche services remain popular and profitable in the long run. To help dating brands reach out to online daters, QuestionPro offers unique survey software with customized features and 24/7 live support.

Capture 5X More User Engagement with New Conversational Forms from QuestionPro — The Leader in Online Survey Software Trusted by the Biggest Financial Institutions

Despite the links to consumer surveys at the bottom of every receipt and customer-facing email, it can be difficult to maintain engagement long enough to get actionable feedback. Experienced survey and analytics company, QuestionPro, is turning surveys and forms into insightful conversations with new Conversational Forms.

Learning from voter survey experiments

Leading up to the November election, AP worked with GfK Custom Research and the National Opinion Research Center at the University of Chicago to examine new ways to survey voters.

How QuestionPro Helps You Improve Customer Experience With Its Comprehensive Survey and Analytics Platform

Gaining insight into customer satisfaction and shopping trends through experience tracking is a vital aspect of a business's efforts to stand out in its market. Through its suite of software tools, QuestionPro makes this task easier and more efficient with customizable survey creation, online and offline distribution, deep analytical tools, and robust reporting.

QuestionPro Delivers the Answers to all Your Questionnaires

Today, the platform claims to create over one million surveys every month and over 10-million responses collected in that same period. It also has over five million users worldwide and over 15,000 business clients spanning across 40 nations.

QuestionPro and MindMeister Partner, Explore a Survey Mind Mapping Integration

QuestionPro and MindMeister announced a new partnership with the aim to modernize data intelligence through the integration of QuestionPro's powerful survey analytics platform and MindMeister's award-winning mind mapping software.

WorkXO and QuestionPro partner, launching the Workplace Genome

The Workplace Genome™ Project provides organizations with a simple research-based discovery process for understanding organizations' culture at their very essence—who they really are, how they really work, and what it is their employees really experience.

QuestionPro Woos Academic Insititutions in Major India Push

QuestionPro has expanded its offerings to capture evidence-based decision making in emerging markets such as India, China, and Latin America. Companies in these regions are adopting the tools and services for data processing and analytics.

What Entrepreneurs Can Learn From This Week's Tech Acquisition

Earlier this week, news broke that Seattle-based QuestionPro, a leading web-survey and market research company, has acquired Pollbob, a New Orleans-based startup at the forefront of the mobile social polling space.

Add it up: Web-survey company QuestionPro acquires PollBob

QuestionPro, a web-survey and market-research company, has acquired PollBob, a small startup with a website and iPhone app for community polling.

QuestionPro gobbles up PollBob to bolster mobile offerings

QuestionPro is buying PollBob, a small New Orleans consumer Internet startup that specializes in online and mobile polling technology. Terms of the deal weren't disclosed, but QuestionPro CEO Vivek Bhaskaran tells GeekWire that the acquisition will help strengthen its battle against Survey Monkey, especially in the increasingly important mobile arena.

QuestionPro expands mobile lineup with PollBob

Seattle online research company QuestionPro is expanding its mobile offerings -- and geographic reach -- by acquiring New Orleans-based PollBob.

Research Tool to Help Your Small Business Succeed: Review of QuestionPro

Most business owners have heard the statistic that 80% of new businesses fail within the first three years. One of the biggest reasons they reportedly fail is because they lack the information and related analysis to make a good decision.

Why Influencers Matter To Small Business

I've been thinking a lot about influence lately. It seems that I'm not the only one. Mike Michalowicz wrote an article that talked about how you can grow your business by connecting with influencers and Guy Kawasaki gave us a real life example of how you can create a path for influencing behavior by setting up an environment for easy compliance.

8 DIY Marketers Tools For Making Your Business Look Bigger

When I looked at my e-mail and saw a message from MSNBC, I thought it was spam. MSNBC wanted to know if I would consider participating in a web series that paired entrepreneurs with small business mentors. I would be one of the mentors in addition to Tony Hawk and Daisy Fuentes.

How to Run a Killer Marketing Program . With NO Marketing Budget

Yeah - I know - you've got no extra cash. To get cash you need customers. To get customers, you need marketing. So how are you supposed to do any of that - with no cash.

Communities: There’s An App For That!

28 February, 2019

Having an app, making your community readily available to members, along with the additional benefits of studies, are keys to unleashing the true power of your community.

A Review of Online Survey Software: Which One is Best for You?

Since I.m forever harping about finding out what.s important to your customer when they are buying what you.re selling, I've decided to go over a few on-line survey tools and help you figure out which one might be best for you and your customers.